ColorGATE Software opdatering & Support aftale | Thomas Holm | Pixl Aps

ColorGATE Software opdatering & Support aftale

Value Pack

Value Packs

The new ColorGATE Value Packs afford a guarantee of investment and planning – with an additional attractive price advantage. The Value Packs 3 / 5 was especially created for institutional users (administration, private-public partnerships etc.) as a matter of course they are available for all of the customers.


The price for the Value Pack is calculated using the total value of all ColorGATE software bought prior to the time of conclusion of the Software Maintenance Agreement. Therefore, the total of the contract charge will have to be checked and agreed on by ColorGATE.


Value Pack Standard

Scope of consulting services: All updates (Version A.x to A.y) and upgrades (Version A.x to B.x) free of charge within the contract term; Web Support free of charge; depending on the total value of the ColorGATE software at least 4 Trouble-Tickets/year are free of charge (Hotline/Remote support, each with 15 min). The minimum contract term is 1 year and will be extended for another contract year if it is not terminated three months before the expiry. Annual contract fee is 20% from the licensed total configuration and will increase according to stipulation (extensions, system components). This includes all previously bought ColorGATE software and components added during the term of the software maintenance agreement.


Value Pack 3

Scope of consulting services: All updates (Version A.x to A.y) and upgrades (Version A.x to B.x) free of charge within the contract term; Web Support free of charge; depending on the total value of the ColorGATE software at least 4 Trouble-Tickets/year free of charge (Hotline/Remote Support, each with 15 min.). Fixed contract term: 3 years; no automatic extension. Contract fee: 18% of the licensed total configuration price, valid at time of conclusion of contract. No additional charging of stipulations (extensions, system components) to the contract fee.


Value Pack 5

Scope of consulting services: All updates (Version A.x to A.y) and upgrades (Version A.x to B.x) free of charge within the contract term; Web Support free of charge; depending on the total value of the ColorGATE software at least 4 Trouble-Tickets/year free of charge (Hotline/Remote support, each with 15 min). Fixed contract term: 5 years; no automatic extension. Contract fee: 16% of the licensed total configuration price, valid at time of conclusion of contract. No additional charging of stipulations (extensions, system components) to the contract fee. 


In the event of any problems, the new trouble tickets offer you the opportunity of obtaining competent hotline/remote support directly from our experts. For this a special telephone hotline was installed. Trouble tickets are part of all the ColorGATE Value Packs and can be reordered as needed at any time.


Pixl Aps · Lille Strandvej 1a, Kld. · 2900 Hellerup  ·  Danmark · Tlf: (+45) 32 96 90 14 · www.pixl.dk